Great customer service, Chris was super helpful and friendly. The atmosphere in the shop was also friendly. E-bike rental was a breeze and super easy. Had fun riding around Farmington for a few hours. Overall great experience and will recommend to others!
Great service and helpful staff. Brought my bike in for service and they went over everything. I feel confident about them. I also purchased the bike from from they several years ago and that experience was also great. Highly recommend doing buy with them.
I went there, just browsing, with little to no intention to buy a bike.
I bought one bike, came back and bought a bike rack.
I brought other bike to the shop for general service.
I might come back to buy another bike.
Excellent service. I get my bikes tune up here and they do a great job.
They’re simply the best! Fixed my daughter’s bike same day and tuned it up at no extra cost. Just one of many 5 star stories since we found them.
CW is awesome! I was having issues with my bike and needed to get it fixed quickly for an upcoming event. I tried to get service at another place and was pushed off. I had not used CW previously for repairs mostly because it was further away from my home. On a recommendation I called CW and talked to David who was very helpful and responsive. They worked with me to get it fixed quickly (parts are hard to come by right now). I am so pleased with my experience with them. The whole crew was so friendly and helpful when I walked in the shop. I will be going to CW for all my repairs now!!
Customer service was fantastic. They had good communication: pandemic-appropriate protocols were explained before dropping off my bike for a tune up. The tune-up took an extra day but I’m happy they are busy. The staff are knowledgeable and were able to answer my questions about installing a hitch for our family with five bikes. Happy to support this long-standing local business!
Amazing this guys now to fix ur bike. Always great service.
It is a pleasure AND fun at this shop. The owner Jeff along with all of his staff have gone out of their way to assess my bike problems and resolve them. When needed (more than once), they have saved me and have been patient when I messed up a mechanical ‘fix’. The ‘wrenches’ are all very open to both resolving issues, and providing information to me given my desire to learn more about the workings of a bike. Dave and Lance have been especially helpful in resolving some unique issues, as I ride a recumbent. I highly recommend your stopping by for a ‘down-to-earth’ , relaxed and honest discussion about bikes, whatever your needs are.
Have to say, these guys are awesome. Every time I’ve had a maintenance need, they’ve been more than helpful and responsive. Lance is the best mechanic (more engineer TBH) I know, and his work is impeccable. He will also take time out of his busy day to answer questions and provide honest and helpful advice, even though it doesn’t directly benefit him or the shop. The entire crew is very professional as well, and Jeff the owner is very friendly and a pleasure to trade war stories with. I always feel good leaving CW.
Very impressed with the professional customer service I rec’d today. They were very patient and understanding.
Great bike shop!!!! Great staff, great bikes and great prices, what more can you say
Excellent professional friendly fast service.